Refund Policy
At BlushOutfit, your satisfaction is our priority. If you are not satisfied with your purchase or encounter an issue with your order, please review our refund policy below.
Refund Timeframe
You may request a refund within 60 days of receiving your order. Requests submitted after this period will not be eligible for a refund.
Eligibility
- The item must be in its original condition — unused, unwashed, and with all original tags and packaging.
- Proof of purchase is required for all refund requests.
- We do not offer product exchanges. Refunds are issued to the original payment method only.
Damaged or Defective Items
If your item arrives damaged or with a manufacturing defect, we will replace it at no additional cost. To qualify:
- Contact us within 60 days of delivery.
- Provide clear photos or video evidence of the damage or defect, including the original packaging and shipping label.
- Once verified, we will arrange a replacement shipment.
Non-Refundable Situations
- Items returned without prior authorization.
- Items that show signs of use, washing, or alteration.
- Damage caused by misuse, accidents, or normal wear and tear.
- Requests submitted after the 60-day window.
How to Request a Refund
To initiate a refund, please contact our support team at contact@blushoutfit.com with your order number and a description of the issue. Our team will respond within 2–3 business days.